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Mark Atwood
Chat rooms and conference calls
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awfief From: awfief Date: April 7th, 2009 07:30 pm (UTC) (Link)
I have found that the most productive use of IM/IRC is short bursts -- asking a question that would be disruptive if asked out loud, or posting a link in IRC. Many folks are more comfortable stating comments or asking questions in IRC than using voice.

But if there's an ongoing narrative, it tends to be *instead* of listening.
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