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Mark Atwood
Musing on upselling
One of the nice things about MySQL PS, is that there is no pressure on us at all to "upsell", to pitch additional products and services to our clients for the purpose of adding to our bottom line.

One of the big fears with being bought by Sun is that Sun will start "encouraging" us to start pushing Sun's hardware and proprietary software, but that threat has not yet materialized.

On the other hand, on the last 3 gigs, I have sold a handful of copies of High Performance MySQL, and probably three tickets to the O'Reilly MySQL Conference.

Maybe O'Reilly should be paying me a kickback. :)

Current Location: Home, Capitol Hill, Seattle WA

2 comments or Leave a comment
From: xaprb Date: October 2nd, 2008 08:17 pm (UTC) (Link)
That's great that you are promoting the book. Not because you're promoting it, but because it means we did a good job :)
arjen_lentz From: arjen_lentz Date: October 2nd, 2008 11:59 pm (UTC) (Link)

book & upsells

Thanks for promoting the book! I presume it's 2nd edition you're promoting ;-)

As for upselling, Sun/MySQL does that beforehand: insisting on enterprise subsription or non-GPL/OEM license for any consulting gig, plus minimum uninterrupted engagement period. Not complaining, it's just so easy to compete with.
2 comments or Leave a comment