Mark Atwood (fallenpegasus) wrote,
Mark Atwood
fallenpegasus

idea for airlines, when a flight is cancelled

standing here waiting in line because aa2001 yyz ord just got cancelled because of mechanical problem.

When a flight cancels at the gate, put up a phone number so we the passengers can rebook in parallel thru the phone CSRs, instead standing in line wasting time, missing flights, blocking the corridor, bottlenecked on two overworked gate agents.
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