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Mark Atwood
I though of the place that my friend zzbottom works at when I saw today's Dilbert.

Dilbert for 2004-01-17, Dilbert is greeted by an over helpful hotel desk clerk
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docorion From: docorion Date: January 18th, 2004 10:22 am (UTC) (Link)
Y'know, in the unlikely event I ever give a talk on 'customer service' in the medical field, I will use this. It clearly repesents some things I think are wrong with the idea of 'customer service'.
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